Luluwags

Yes—visibility is the whole point of Luluwags. The leads and harnesses use large, high-contrast text (“I’m training, give me space”, “Don’t approach me, please”, etc.) that’s readable at a glance, so passers-by get the cue without you having to call out.

What customers say lines up: trainers report fewer unsolicited approaches, and dog parents of reactive or anxious dogs mention that strangers now pause or ask first—exactly the behaviour change we’re looking for.

1. Measure first: Every product page has a detailed size chart and a quick “how to measure” graphic. Take neck/chest (harness) or collar length numbers and match them—you’ll be right first time in most cases.
2. Built-in adjustability: Leads have three length settings (can be worn cross-body, doubled, short lead, etc.), and the collars/harness straps slide for micro-adjustment—handy if your dog is between sizes or growing.
3. Easy exchanges: If it still isn’t spot-on, just use the prepaid label. A fee covers the return (£6.95 UK). For the new size, you can simply make a new order online.

• Dispatched within 1–3 working days (usually same day) — delivered by Royal Mail, fully tracked.
• Free UK shipping on orders over £45 — £3.95 under £45.
• If an item shows “Pre-order”, pop your email into the sign-up box and you’ll get an automatic heads-up the moment it’s back.

Changed your mind? No problem — you’ve got 14 days from delivery. Items just need to be unused, in their pouch, with tags on.

1. Start your return via the return portal here — we’ll send you a pre-paid label.
2. Post it — drop the parcel at any Royal Mail point within 14 days of receiving your label.
3. Get refunded — once it passes inspection, we refund you in full minus the £4.95 label cost. Banks usually show it within a few days.

Faulty or wrong item? Then returns and shipping are on us, always.